PRIVACY POLICY
Twrlz
Last updated: January 13, 2026 Location: TeresĂłpolis, Rio de Janeiro, Brazil Contact: contact@twrlz.com Website: https://twrlz.com
1. INTRODUCTION
Twrlz (“Twrlz”, “we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you access or use our website, services, and Progressive Web App (“Service”).
By using Twrlz, you agree to the practices described in this Privacy Policy.
2. APPLICABLE LAW
This Privacy Policy is governed by the Lei Geral de Proteção de Dados (LGPD – Law No. 13.709/2018) and other applicable Brazilian data protection regulations.
3. DATA WE COLLECT
We may collect the following types of personal data:
3.1 Data You Provide
- Full name
- Email address
- Account login credentials
- Billing and payment information (processed by third-party providers)
- Content you create, upload, or link (bio links, URLs, QR codes, pages)
- Communications with our support team
3.2 Data Collected Automatically
- IP address
- Device type, operating system, and browser
- Access dates and times
- Usage data, analytics, and interaction logs
- Cookies and similar tracking technologies
4. PURPOSE OF DATA PROCESSING
We process personal data for the following purposes:
- Providing and operating the Service
- Creating and managing user accounts
- Processing payments and subscriptions
- Improving performance, security, and user experience
- Generating analytics and usage statistics
- Communicating updates, notifications, and reports
- Preventing fraud, abuse, or unauthorized access
- Complying with legal and regulatory obligations
5. LEGAL BASES FOR PROCESSING (LGPD)
Twrlz processes personal data based on one or more of the following legal grounds:
- Consent of the data subject
- Performance of a contract
- Compliance with legal or regulatory obligations
- Legitimate interests, where applicable
- Protection of credit and fraud prevention
6. DATA SHARING
We do not sell personal data.
Personal data may be shared only when necessary with:
- Payment processors and financial institutions
- Hosting, analytics, and infrastructure providers
- Email and notification service providers
- Legal authorities, when required by law
All third parties are contractually required to protect your data and process it only for authorized purposes.
7. INTERNATIONAL DATA TRANSFERS
Some service providers may process data outside Brazil. In such cases, Twrlz ensures that appropriate safeguards are in place, including contractual clauses and compliance with LGPD requirements.
8. DATA RETENTION
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
You may request deletion of your data, subject to legal retention requirements.
9. DATA SUBJECT RIGHTS (LGPD)
Under LGPD, you have the right to:
- Confirm whether your data is processed
- Access your personal data
- Correct inaccurate or outdated data
- Request anonymization, blocking, or deletion
- Request data portability
- Withdraw consent at any time
- Obtain information about data sharing
- File a complaint with the Brazilian Data Protection Authority (ANPD)
Requests may be sent to contact@twrlz.com.
10. COOKIES AND TRACKING TECHNOLOGIES
Twrlz uses cookies and similar technologies to:
- Maintain sessions
- Improve performance and usability
- Generate analytics and insights
You may control or disable cookies through your browser settings. Some features may not function properly without cookies.
11. DATA SECURITY
We implement technical and organizational security measures to protect personal data, including encryption, access controls, and secure infrastructure.
However, no system is completely secure, and we cannot guarantee absolute protection.
12. CHILDREN’S PRIVACY
Twrlz is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
13. THIRD-PARTY LINKS
The Service may contain links to third-party websites or services. Twrlz is not responsible for the privacy practices or content of external sites.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes take effect upon publication on the website. Continued use of the Service constitutes acceptance of the updated policy.
15. CONTACT INFORMATION
If you have questions, requests, or concerns about this Privacy Policy or data processing practices, contact us at:
Email: contact@twrlz.com Location: TeresĂłpolis, Rio de Janeiro, Brazil